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| How to Order FAQ |
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| Q.1 |
I have liked one of your products. How can I get it? |
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| Q.2 |
What payment options do you accept? |
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| Q.3 |
If I place an order through check, will you wait till the check gets cleared? |
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| Q.4 |
On whose name should I send the check and what is your postal address? |
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| Q.5 |
I cant place an order. I am having payment problems. |
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| Q.6 |
May I order this for a friend or family member? |
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| Q.7 |
Do I get immediate access after I place my order? |
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| Q.8 |
Are there any hidden charges? |
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| Q.9 |
Is your site secure? |
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| Answers |
Q.1 |
I have liked one of your products. How can I get it? |
| Ans |
Once youve decided on what you need to arm yourself for the future, it doesnt get simpler than ordering from us! All our products are available to be bought online. Purchases are completely secure and protected, courtesy PayPal. To shop, go to the chosen products page and click on Add to Cart. Alternatively you can send us an email at mail@edusoftech.com or call us at +1-932-431-2808 (11 a.m. to 5 p.m. EST), tell us your requirements and we'll make sure you get what you want, in time.. |
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Q.2 |
What payment options do you accept? |
| Ans |
We accept Credit Cards, Debit Cards, Online bank transfers, Paypal, physical checks payable at Mumbai. |
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| Q.3 |
If I place an order through check, will you wait till the check gets cleared? |
| Ans |
Yes, we will ship the order only once the check gets cleared. It typically takes 3 to 4 business days for a check to get cleared. |
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| Q.4 |
On whose name should I send the check and what is your postal address? |
| Ans |
All the checks should be in favor of Educational Software Technologies Pvt. Ltd., payable at Mumbai. Our postal address is B/103, Diamond, Apts., L.T. Road, Borivali (W), Mumbai - 400092, Maharashtra, India. |
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| Q.5 |
I cant place an order. I am having payment problems. |
| Ans |
Use a different credit card if your credit card has been declined. We offer Paypal for order placing on the site and you can either use your account or simpleyuse their e-commerce functionality. |
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| Q.6 |
May I order this for a friend or family member? |
| Ans |
Yes, you can. When you place your order with us, kindly mention the name & address of the family member (in the shipping address) whom you wish to ship the product(s). |
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| Q.7 |
Do I get immediate access after I place my order? |
| Ans |
No, you do not get immediate access to any of our products. Once ordered the order goes into the processing phase which takes maximum of 24 hours. After processing, we will ship the order via first class mail. |
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| Q.8 |
Are there any hidden charges? |
| Ans |
All the charges are mentioned directly on the website. There are no hidden charges apart from the ones mentioned. |
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| Q.9 |
Is your site secure? |
| Ans |
We accept payment through Paypal. All payments are processed through their secure servers and credit card information is NOT passed on to us for security reasons. |
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