1
Did you know about THE BIG CD & the products offered by them?
yes
No
2
From where did you get the information?
Friend
Internet
Coaching Class
Please specify if others:
3
Did the person at the retail counter inform you about the product?
Yes
No
4
Was adequate information shared with you?
Yes
No
5
What attracted you to buy the product?
Contents
Price
Packaging
6
Which products did you buy from THE BIG CD?
GRE CBT BIG CD
GRE CAT BIG CD
GRE DOWNLOADABLE Adaptive Test
GMAT CAT BIG CD
GMAT CBT BIG CD
TOEFL iBT Test Prep
TOEFL iBT BIG CD
FlashCards
WordList WorkBook
500 Keywords For the SAT
100 Math Tips For The SAT
Complete Mobile Wordlist
Pronunciation In English
Idioms In English
Writing In English
Word Reader
7
Was the method of registration user friendly? (Applicable only for software)
Yes
No
Could be better
8
Did the contents of the product fulfill your expectations? Rate on a scale of 1 to 5 with 5 being most satisfactory.
1
2
3
4
5
9
What will you recommend to THE BIG CD in terms of improvement in contents, format or aesthetics?
10
Does the product give value for money?
Yes
No
11
If the price of the product is increased by say 10 to 20% will you still buy the product?
Yes
No
12
Do you know any other product in the similar category?
Yes
No
Specify if Yes
13
Do you suggest any other specific product which will benefit you in the preparations?
14
Did you get any complaint in the product bought by you?
Yes
No
Please specify if Yes:
15
Whom did you contact & was the complaint resolved?
16
Will you suggest THE BIG CD products to your friends?
Yes
No
17
Which products will you suggest and why?
18
Share with us your over all experience with THE BIG CD
19
If you have given your real test, please provide your real test score and your score in THE BIG CD.